“We are committed to provide the best service and software to our after-sales customers in a timely, regular and continuous manner, and to ensure that our services and software are delivered in a most economical way with a planned, qualified and constantly developing team, aiming at the endless satisfaction of our customers.”

AkSERVİS: Within the structure of regional support services, AKGUN Software provides on-site training and support services to its customers with its mobile teams.

AkÇAĞRI: There is a Call Center to answer the demands of our customers via phone or internet. AKGUN Call Center responds to incoming calls via web-based CRM software that we have developed specially for customers, solves the requests that can be solved by remote access, and issues that need to be intervened in the field are communicated to the field personnel to provide service to our customers as soon as possible. 

“Within the framework of a qualified and constantly developing team approach”, our training and support personnel update trainings about our application software and laws, circulars and regulations are given by our professional teams.

Customer satisfaction surveys regarding the correct and timely execution of training and support services in a professional approach are carried out by calling the responsible or users of the institutions dealing with IT solutions in our office abroad.

AKGUN Software, at onsite and call center with more than 400 training and support services staff continues to carry out its services.